WHAT TO DO IF YOU HAVE A NISEKO EMERGENCY
Emergencies are never expected nor can they be planned for – they just happen. If you are in Niseko is highly advisable to keep the information on the following chart handy if you travel outside the resort areas where emergency personnel generally are not present. Niseko has an abundance natural terrain and with it comes unpredictable risks. Taking necessary precautions like carrying important telephone numbers with you, hiring experienced guides or keeping the best ski apps on your smartphone can help reduce your exposure to life-threatening accidents. Some of the best advice is to purchase travel insurance to Japan before your trip to cover any unexpected medical events or accidents.
NISEKO EMERGENCY FIRE DEPARTMENT
At the Niseko Emergency Fire Department, fire-fighting vehicles and ambulances are readied 24/7 to be dispatched in an emergency. Dial 119 if a fire occurs, or if you find a fire. Once you have reached the fire department, inform the fire department of the site of the fire, whether there are trapped people and who is calling. The number for calling an ambulance due to sudden illness is also 119.
If you are not fluent in Japanese, ask a Japanese speaker to make the call. Or contact the receptionist/management company of your accommodation and ask them to help you explain the situation. Also, if you use a nearby landline phone, your location will be automatically recognized based on the contractor’s address. Please be sure to provide us the name of buildings, or landmarks in case that the address is registered at the different location from the landline phone.
- When calling from a green public phone
Press the red button on the front of the phone.
- When calling from a gray public phone
Pick up the receiver, and dial 119.
- When calling from a cell phone
With a Japanese mobile phone contracting with a Japanese mobile phone carrier the caller’s location will only be roughly recognized. Therefore, you need to provide us the name of buildings or landmarks so that we can locate you more accurately. An emergency call from an international mobile phone does not provide a quick accurate location..
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The police protect the townspeople from various crimes. For a Niseko Emergency Dial 110 immediately if you are involved in or spot a crime or accident. If you are not fluent in Japanese, ask a Japanese speaker to make the call. The ways to call from a public phone and a cell phone are the same as those for 119.
If a sudden disaster such as an earthquake occurs, administrative agencies do everything to address the disaster. However, voluntary disaster-prevention activities and mutual cooperation in the community and neighbourhood are also important. If an earthquake, fire, flood or snow disaster occurs, obtain accurate information from TV or radio (Niseko Community FM) and prepare for emergency action. See the map on pages 25 and 26 for evacuation areas in case of a Niseko Emergency Disaster.
Niseko Town, in cooperation with the community FM station “Radio Niseko”, broadcasts Niseko Emergency information in the event of a disaster. While emergency information is broadcasted to all regular FM radio, with this emergency radio, even if you are not listening to the radio it will automatically switch on to dispense information. The Town Council lends out emergency radios, so please apply if you have the chance.
FOR MORE INFORMATION INCLUDING HOW TO OBTAIN AN NISEKO EMERGENCY RADIO SEE
—–>>>> NISEKO EMERGENCY PROTOCOL